Privacy Policy
Welcome to Ironwood Concepts (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.ironwoodconcepts.ca.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Information: When you register on our Site, place an order, subscribe to our newsletter, or interact with us in other ways, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
- Non-Personal Information: We may collect non-personal information such as your browser type, operating system, IP address, and browsing behaviour on our Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To process and fulfill your orders.
To communicate with you about your orders, inquiries, and other customer service needs.
To send you promotional materials, newsletters, and other communications.
To improve our Site, products, and services.
To comply with legal obligations and protect our rights and property.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with
- Service Providers: Third-party service providers who assist us in operating our Site, conducting our business, or serving our users, provided they agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through
your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our Site.
5. Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Choices
You have the right to:
Access and update your personal information.
Opt-out of receiving marketing communications from us by following the unsubscribe link in our emails.
Request the deletion of your personal information, subject to certain exceptions.
7. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site and updating the “Last Updated” date. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.
9. Contact Us
- Email: [email protected]
- Phone: 1-800-690-2361
